Returns
FEDY stand's behind the quality of every product that we sell. If you have received the correct order and are unsatisfied with the fit of them item, we’re happy to accommodate this request within 30 days of receiving. You can return for a refund, store credit or size exchange within 30 days of receiving your order.
Return, Exchange and Store Credit Conditions:
Products must be unworn, unwashed, and undamaged. Items must be returned in the condition they were packaged and sent. Products covered in animal/human hair will not be accepted. Products that smell like they have been washed will not be accepted. Products that smell like smoke, cologne, or have deodorant markings or sweat stains will not be accepted. All items with a "Final Sale" or "Sale" or that are sold during the holidays are final, and no exchange or returns will be accepted.
The customer is responsible for shipping the item back to our warehouse. You're responsible for paying the return, exchange or store credit fee which covers the cost and restocking to send the product back to our warehouse. Once we receive the item, you will be refunded within 5 - 7 business days through the method of payment the item was originally purchased.
Restocking fee:
There's a restocking fee to return your item and process a refund. The fee will be deducted from the gross sales amount that you paid for your order and the balance will be refunded to you.
To return an item, please email support@fedyapparel.com and include:
- Your order number
- Name and email on the order
- Item to return
- Reason for return
Incorrect Item:
If you have received incorrect item please an email support@fedyapparel.com and include:
- Your order number
- Name on the order
- Email the order was made with
- Photo of incorrect item and packing list
Upon our team confirming that you received the incorrect item, we will create a return label for you, and you will be shipped the correct item in 5-7 business days.
Exchanges:
Exchange Conditions:
Products must be unworn, unwashed, and undamaged. Items MUST HAVE ORIGINAL TAGS ON THEM. Items must be returned in the condition they were packaged and sent. Items covered in animal/human hair will not be accepted. Items that smell like they have been washed will not be accepted. Items that smell like smoke, cologne, or have deodorant markings or other stains will not be accepted
To Exchange an item, please email support@fedyapparel.com and include:
- Order number
- Name on the order
- Item to exchange and desired size
Exchange(s) shipping address:
- FEDY APPAREL
- 5316 Hackett Ave
- Lakewood, Ca
- 90713
If you have received a damaged, or defective item please email support@fedyapparel.com and include:
- Your order number
- Name on the order
- Email the order was made with
- Your request (refund or send another product?)
- Most importantly a photograph demonstrating the quality of the print or the damaged area of the item. Send pictures taken on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing.